Rebuy is a leading e-commerce company, specializing in the sale of second-hand electronics and media. Since its founding in 2009 in Berlin, the company has continuously strengthened its market position, now employing over 650 people. Rebuy offers its customers sustainable and affordable alternatives to new electronics products by purchasing, checking, and reselling second-hand goods.
Despite its success, rebuy has faced challenges in managing its contracts in recent years. With a constantly growing business volume, the number and complexity of contracts increased, prompting the company to look for a digital solution for its contract management.
Before the introduction of Inhubber, rebuy managed its contracts in a decentralized manner, leading to significant inefficiencies. The contracts were stored in different departments, and each department had its own method for organizing contracts and monitoring deadlines. In particular, the legal department, which should have had centralized access to all contracts, often lacked a complete overview. This led to problems such as missed termination deadlines, causing unnecessary costs for the company. Frank Kurzer, Head of the Legal Department at rebuy, explains:
“We frequently had cases where termination deadlines were missed because the responsible parties in the departments forgot about them. This financially harmed us, as in some cases we had to continue contracts that we actually wanted to terminate. We wanted to solve these problems with a centralized contract management system.”
Another problem was the fragmentation of storage. Contracts were stored not only in the legal department but also in the respective departments responsible for their completion. This chaotic storage structure made work considerably more difficult and led to repeated searches for contracts, which were often time-consuming and inefficient.
To address these challenges, rebuy began searching for a suitable e-commerce contract management software. After an intensive evaluation of various options, the company chose Inhubber. The reasons for this decision were diverse, but in particular, user-friendliness, the cloud-based structure, and EU-compliant data storage played a central role. Efficient contract management at rebuy with Inhubber –
Frank Kurzer describes the selection process as follows:
“We looked at several contract management solutions, including larger providers like Adobe. Ultimately, we decided on Inhubber because it offers a simple, intuitive user interface and provides exactly the features we need as a mid-sized company. Additionally, it is a cloud solution, which saves us the effort of using our own servers for contract storage.”
Another crucial advantage of Inhubber was the ability to store and manage all contracts centrally in one place. This ensured that the legal department always had access to all contracts, while at the same time, the filing structures of the individual departments were standardized.
The implementation of Inhubber at rebuy went smoothly. Thanks to the cloud-based SaaS solution, no complex IT infrastructure needed to be set up. Frank Kurzer emphasizes that Inhubber was ready for use immediately, and the team only required a brief training session to understand the platform’s basic functions.
“The introduction of Inhubber was really uncomplicated. The Inhubber team provided us with extensive support and offered training for our employees. Within a short time, we were able to create our work areas, assign rights, and integrate the software into our daily workflow. What we particularly liked was the ability to manage access rights flexibly, so not every employee has full access to all contracts, but they can still view the relevant documents.”
This flexibility was particularly important for rebuy, as there are different departments that need access to various types of contracts. At the same time, however, access rights had to be assigned in such a way that only authorized individuals could make changes to contracts.
Since the introduction of Inhubber, rebuy has seen significant improvements in contract management. In particular, the legal department benefits from the new transparency and clarity. The search for contracts, which previously took up a lot of time, has been greatly simplified. Thanks to the central storage and the powerful search function of Inhubber, the legal department can now access all relevant contracts in seconds.
Another highlight is the automatic deadline monitoring, which prevents important termination deadlines from being missed. This has already helped rebuy avoid unnecessary contract extensions, saving thousands of euros.
Frank Kurzer explains: “The automatic deadline monitoring is a real game-changer for us. In the past, we managed deadlines manually in Excel spreadsheets, which was of course prone to errors. Now, Inhubber ensures that we are notified in time about upcoming termination deadlines. This has already saved us from unnecessary costs.”
The user-friendliness of Inhubber is also highly appreciated by the employees at rebuy. Although some colleagues had little experience with contract management systems, they were able to quickly and easily work with the platform thanks to its intuitive interface. Efficient contract management at rebuy was smoothly implemented with Inhubber.
Rebuy plans to further expand the use of Inhubber in the future. An exciting new feature already in the pipeline is the integration of a document management system. This will allow rebuy to centrally manage not only contracts but also other business documents. Frank Kurzer sees great potential in this:
“We have an increasing need for a central storage system for all types of documents, not just contracts. If Inhubber can provide this functionality, it would be another step for us toward increasing efficiency.”
Additionally, rebuy is considering the use of Inhubber’s AI-based risk analysis to automatically detect potential risks in contracts. Although the legal department currently reviews contracts manually, Frank Kurzer sees the benefits of such technology:
“The idea that AI could assist us in identifying risks sounds interesting. I can easily imagine that this would make our work easier in certain cases, especially when it comes to quickly analyzing large volumes of contracts.“
The implementation of Inhubber at rebuy impressively shows how mid-sized companies can benefit from a centralized, cloud-based contract management solution. Inhubber not only offers a user-friendly and intuitive interface but also customized features specifically tailored to the needs of companies that do not have large legal departments.
For rebuy, Inhubber has proven to be an indispensable tool that has not only increased transparency and efficiency in contract management but also saved costs and minimized risks. Efficient contract management at rebuy with Inhubber: Frank Kurzer summarizes the experience as follows:
“I would recommend Inhubber to any company at any time. Especially for mid-sized companies, the value for money is unbeatable. The software is easy to use, the implementation was simple, and we have already noticed significant improvements in our workflow.“
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