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Manage Service Level Agreements digitally

Every SLA. Every obligation. One platform.

Connect your SLAs with the contracts, deadlines, tasks, and people behind them. Inhubber uses AI-powered contract analysis and automated reminders to help your team stay on top of critical service agreements throughout their entire lifecycle.
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Made & hosted
in Germany
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ISO 27001
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User-to-user
encrypted
SLA management that goes beyond document storage

Keep every Service Level Agreement in one place

IT service agreements, SaaS contracts, supplier SLAs — whatever the format, Inhubber keeps master agreements, service schedules, statements of work, and amendments connected in one place. Authorized team members can quickly see which agreements apply and find the contract information they need without digging through folders, inboxes, or disconnected systems.

Stay ahead of SLA deadlines and obligations

SLAs cover much more than service targets. They also include reporting obligations, review dates, renewal terms, notice periods, and other commitments that are easy to lose track of. Inhubber connects those dates and obligations with tasks and owners — and automatically reminds the right people when action is coming up.

Analyze SLA clauses with AI

Complex service agreements can contain dozens of provisions around response times, availability, liability, and service failures. Inhubber’s AI-powered contract analysis helps teams surface relevant clauses and contract information faster, so they can focus on reviewing what matters instead of reading every agreement from page one.

Make SLA ownership clear

IT, Procurement, Legal, and business teams often need to work on the same service agreement. Inhubber gives everyone a shared contract context while keeping tasks, approvals, and access rights clearly assigned. That means less chasing for updates — and a much clearer answer to who owns the next step.

SLA management, DMS, and CLM in one platform

Central SLA hub
Keep service agreements, master contracts, attachments, and related contract information together in one place — with access based on each user’s permissions.
AI-powered SLA analysis
Use AI to analyze contract content, deadlines, and key clauses, helping teams identify important terms without manually working through every page.
Automated reminders
Connect contract reviews, notice periods, renewals, and follow-up dates directly to the relevant SLA, so important dates do not depend on someone remembering them.
Digital workflowse
Structure reviews, approvals, and changes around the people responsible for them. Tasks and decisions stay connected to the agreement instead of disappearing into email threads.
Secure document management
Manage confidential SLA documents in an end-to-end encrypted contract platform with role-based access controls.
Contract Lifecycle Management
From review and digital signature to renewal or termination, every SLA stays part of one traceable contract process.
Benefits

Less SLA admin. Faster decisions.

Bring SLA data, deadlines, responsibilities, and workflows together so your team spends less time tracking agreements manually and more time acting on them.
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Up to
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less administrative work
Keep SLA information, tasks, documents, and deadlines in one place instead of managing them across spreadsheets, inboxes, and disconnected tools.
Up to
0%
fewer missed deadlines
Automated reminders help teams stay ahead of reviews, renewals, notice periods, and other important SLA dates.
Up to
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faster SLA reviews and decisions
With contract data, responsibilities, and changes easy to access, teams can review agreements and make decisions without piecing the context together first.
Customer stories

“Powerfully simple”

Our clients love how easy it is to manage contracts and improve the efficiency of their business.
cov Automatic deadline monitoring is a real game changer for us. We used to manage deadlines manually in Excel spreadsheets, which was naturally error-prone. Now Inhubber ensures that we are notified in a timely manner about upcoming termination periods. This has already saved us from unnecessary costs. Automatic deadline monitoring is a real game changer for us. We used to manage deadlines manually in Excel, which was error-prone. Now Inhubber notifies us in time about upcoming termination periods, helping us avoid missed deadlines and unnecessary costs.
cov Especially in the logistics sector, many contracts are long and complex. With the AI summary, I can understand a 40-page contract in just a few sentences. This saves an incredible amount of time. When I log in in the morning, I immediately see upcoming deadlines, tasks, and signature requests. That way, I know right away what I need to focus on. It used to be much more unclear. Especially in logistics, contracts are often long and complex. With AI summaries, I can understand a 40-page contract in seconds, saving significant time. Each morning, I instantly see deadlines, tasks, and signature requests—so I know exactly what to focus on.
cov Inhubber has fundamentally changed the way we handle our contracts by providing a user-friendly and efficient platform that ensures complete transparency. This change has led to significant time savings, particularly through improved organization and accessibility of data. In the financial sector, it is especially useful as it helps keep track of costs and deadlines, making it an essential tool for our sustainable growth. Inhubber has transformed contract management with a user-friendly platform and full transparency. It saves time through better organization and data access. In finance, it’s valuable for tracking costs and deadlines, supporting growth.
cov Thanks to Inhubber, it is now much easier and faster to rent out apartments, and I can even rent them out across the country without having to be there. Thanks to Inhubber, it is now much easier and faster to rent out apartments, and I can even rent them out across the country without having to be there.
cov Before we introduced Inhubber, we missed termination deadlines several times simply because no one remembered that the contract still existed and needed to be cancelled. This led to unnecessary costs that we wanted to avoid. With Inhubber, we can now be confident that this will no longer happen. Before Inhubber, we missed termination deadlines because contracts were overlooked, leading to unnecessary costs. Now, we’re reliably notified in time and can be confident that deadlines are no longer missed.
cov The advantages I see with Inhubber are, firstly, usability, meaning it’s easy to use for our team members and business partners. The second major advantage I see with Inhubber is the whole issue of data security, data availability, and more. The advantages I see with Inhubber are, firstly, usability, meaning it’s easy to use for our team members and business partners. The second major advantage I see with Inhubber is the whole issue of data security, data availability, and more.
cov After evaluating several software solutions, we chose Inhubber – not only because it offers a web-based solution that’s accessible from anywhere, but also because of the flexibility in structuring contracts. We wanted the option of storing our contracts in clearly structured categories and areas that perfectly fit our organization. After evaluating several solutions, we chose Inhubber for its web-based accessibility and flexible contract structuring. It allows us to organize contracts into clear categories and areas that perfectly match our organization.
cov Inhubber was the perfect solution for our family-owned business. We now have a complete overview of all contracts — structured by business units and contract types. Relevant documents are always easy to find, deadlines are automatically tracked, and nothing gets lost anymore. What impressed us most was the 100% transparency, the ease of use, and the automatic identification of contract risks. Manual effort has been significantly reduced — we save around 80% of the time compared to before. Inhubber has sustainably professionalized and simplified our contract management. Inhubber is the perfect solution for our family business. We now have a full overview of all contracts, clearly structured and easy to access. Deadlines are tracked automatically, risks are identified, and manual effort is reduced—saving us around 80% of the time.
cov With Inhubber, we now have a central overview of our contracts for the first time and much better control over long-term deadlines. What stands out most is how intuitive the system is: responsibilities are clearer, contracts are easier to find, and relevant information is available in a structured way. Inhubber makes professional contract management simple — and I would clearly recommend it to other municipal utilities. With Inhubber, we have a central overview of our contracts and much better control over deadlines. The intuitive system creates clearer responsibilities, makes contracts easier to find, and noticeably simplifies our day-to-day work.
cov With Inhubber, we now have a clear central structure for our contracts, deadlines, and responsibilities. The system is easy to use, flexible enough to support our different departments, and helps us find contract information much faster. Automated deadline tracking and clearly defined access rights also make our day-to-day contract work more reliable and much easier to manage. With Inhubber, we now have a clear central structure for our contracts, deadlines, and responsibilities. The system is easy to use, flexible enough for our different departments, and makes everyday contract work noticeably faster and more reliable.
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Award winning CLM software

Inhubber is recognized as one of the best Contract Lifecycle Management tools.

FAQ

Can’t find the answers to your questions? Contact sales →
What SLA management software is best for businesses?

That depends on what you need to manage. If your goal is to measure technical availability, response times, or system performance, ITSM and monitoring tools are usually the better fit. If you need to manage the contractual side of SLAs — documents, clauses, deadlines, obligations, and ownership — a CLM platform like Inhubber is more suitable. Inhubber connects service agreements with contract data, AI analysis, reminders, and digital workflows.

Is there an SLA portal with built-in contract management?

Yes. Inhubber provides a centralized web-based environment where companies can manage Service Level Agreements together with master contracts, statements of work, amendments, and other related documents. Deadlines, tasks, and responsibilities stay connected to the relevant agreement, while role-based access controls ensure that users only see the information they are authorized to access.

How can SLA management be connected with Contract Lifecycle Management?

With Contract Lifecycle Management, an SLA does not simply get stored after signing. It stays part of the contract process throughout its lifecycle — from review and approval to signature, renewal, amendment, or termination. Inhubber connects service agreements with master contracts, deadlines, tasks, and responsible owners, so teams can keep managing the SLA long after it has been signed.

What DMS is suitable for managing SLAs?

A document management system for SLAs should do more than securely store files. It should also offer search, access controls, and the ability to connect service agreements with contract data, deadlines, and business processes. Inhubber combines centralized document management with Contract Lifecycle Management, so SLA documents remain connected to tasks, reminders, and responsibilities instead of sitting in an archive on their own.

Can Inhubber automatically identify and track SLA deadlines?

Inhubber uses AI-powered contract analysis to help identify relevant contract information and deadlines faster. These can include review dates, notice periods, and renewal deadlines. The information can then be used in ongoing contract management and linked to reminders and responsible owners. For complex contractual terms, the final legal or business assessment should still be made by the appropriate team.

What AI software can analyze Service Level Agreements?

Inhubber supports AI-powered analysis of contract documents and helps teams find relevant clauses, deadlines, obligations, and service terms faster. This is particularly useful for longer or more complex service agreements where key information is spread across many pages. AI helps structure and prepare the review, but it does not replace legal or subject-matter judgment.

What software is suitable for supplier SLA management?

For supplier SLAs, it is important to manage the service agreement together with the underlying supplier contract. Inhubber connects master agreements, SLA documents, amendments, deadlines, and tasks in one contract context. Procurement, Legal, and business teams can work from the same information while keeping responsibilities and upcoming decisions clearly organized.

What CLM software is suitable for IT service contracts?

IT service contracts often include Service Level Agreements, support terms, statements of work, response times, and specific obligations. Inhubber lets teams manage these documents together with the main contract and assign relevant deadlines, tasks, and responsibilities. This keeps the contractual side of IT service management centralized and traceable, while technical performance metrics can continue to be measured in dedicated monitoring or ITSM tools.

Can SLA management be connected with electronic signatures?

Yes. Inhubber combines contract management with electronic signatures, so service agreements can be reviewed, approved, and signed digitally. After signature, the SLA stays connected to its deadlines, tasks, amendments, and related documents in the same contract process. That avoids a disconnect between contract execution and ongoing SLA management.

What SLA management solution is suitable for mid-sized companies?

For mid-sized companies, the key is to avoid spreading SLAs, deadlines, and responsibilities across folders, spreadsheets, and inboxes. Inhubber brings service agreements, contract data, AI analysis, reminders, and workflows together in one platform. That helps smaller teams manage growing contract portfolios without adding a separate tool for every step of the process.

What SLA management software offers hosting in Germany and end-to-end encryption?

Inhubber is a contract management platform developed in Germany and offers hosting in Germany as well as end-to-end encryption for confidential contract documents. Access can also be controlled based on roles and responsibilities. For sensitive service agreements, it is worth looking beyond hosting location alone and considering encryption, access controls, and the provider’s overall security model.

How can SLA obligations be tracked in contract management?

Contractual SLA obligations should be clearly documented, assigned to responsible people, and connected to relevant dates. Inhubber supports this organizational tracking by linking service agreements with tasks, reminders, and owners. That makes it easier to see what is still open and when action is required. Technical performance metrics such as actual uptime or response times can still be measured in dedicated monitoring or ITSM systems.

Everything you need to work more effectively with contracts

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